Internal RG Wiki

Back to home

Internal RG Wiki

Internal Documents

Internal Documents

Website

Creating a Widget from an Blog RSS Feed Link

Page Editor

IDX Only Websites

Page Elements

How to find the Seller Lead Widget code

What is needed to track with Adwords

Site Settings

Seller lead tool for Canada users

Agent Detail Page vs. Agent Landing Page

If location fields have no data in dropdown for advanced search

Agent ID and Office ID Types and Uses

Instant Premium Websites with AI Content (SEO Fast Track)

Facebook Sharing Debugger

Adding Google Site Tags for AdWords

YAMLs Level-I

Adding a site owner to Google Analytics

Property Update Emails Frequency

Why We Don't Display Open Houses

Google Ad's Getting you down? (Keywords not pulling into LM)

Bing Conversion Code

Advanced Site Settings

What if solds do not appear in the market report searches?

Check the properties updated in a Property Update Email

SSL

Prop Details List options

Which codes are compatible and where they go

Redirects

Embed Content

Validating Pinterest

Address Search

Google Analytics

Email Set up/MX Records

Site Speed

How to Drive Traffic to Your Real Geeks Site

How to Remove the Social Media Sharing from a Miranda, Miranda-Thin, or Molly Website Template

MCP Table of Contents

Sitemap

Widgets

Blogs

/gwords/code/

Hyperlinking

Navigation Bars

Difference Between Content and Area Pages

Verify with Youtube

See more

CRM/Lead Manager

Follow-Up Script Recommendations

System Permission Hierarchies

Assistant Conversation(BETA) - Internal Doc

Advanced CSV Formulas — Bulk Import

Outgoing API (Developers)

Opt-Out types

Secondary Contact

Text auto responders for leads

Setting up Geographic Round-Robin

Wise Agent

Live Feed

Dashboard Overview

Mailchimp

Dotloop

Zapier for Incoming Leads

Admin vs Team Leader

Internal - New Lead Flags

Live Chat Support FAQ

Notification Settings

Someone is having trouble logging out of the Lead Manager/CRM.

Contacting Leads

Saved Search Import Process.

Mojo Integration Removal - Internal

Agent Permissions - In Progress

CRM Welcome Screen

Top Producer

Saved Search & Market Report - Email Sunsetting

Outgoing API

Porting a Number To/From Twilio

BombBomb

Realvolve

Mojo

Export Leads

Troubleshooting LionDesk

When an admin wants to delete an admin...

Settings (Custom) tab

Lead Assignment

Calendar

Manually Adding Leads

Incoming API

Velocify

Zapier

Zapier for Outgoing Leads

Riley Integration

Leads having problems? They’re probably not receiving their Property Update Emails.

Followups on CRM Dashboard

Email Sync

Agents Page (Admin Only)

Increasing Postcard Limits

If agent is deleted, what happens to their leads?

InfusionSoft

Log Files

Source List

See more

Debug/YAML/Search Changes

Defaults YAML Reference (initial field maps)

Reason for only allowing up to 30 price options on client websites

How to find out if a site has sold data

Random terminal commands

Reverting Yamls

Debug Setup for Support

Emailing a board

Geocoding

Finding agent/office id's

Listings not there/updating?

Status Mapping in MCP

Fields we don't add to the advanced search

Troubleshooting MLS Data Problems

How to see if a board has rental data

How to Edit Limit Search Criteria

Kibana

Effective Debugging For Support

Quick and Advanced Search: Adding and Editing Fields

How to search field values in the database

Using Pulley to Pull, Sync, and Debug Listing Data! Yassss!

See more

Help Resources for the Support Team

Support Guide: Cancellation / Pause Request Processes

Explanation: Nameservers, AWS, and MX Records

Listing Statuses

Swarm Guidelines

Support Guide: Troubleshooting CRM Mobile App Issues

Guide to Handling Returning Clients (That Call/Email Into Support)

If someone wonders why the valuation tool doesn't always work

Twilio A2P 10DLC Registration with EIN (Via Echelon)

Handling Feature Requests

GDPR Compliancy - Is Real Geeks Compliant?

Support Guide: Common YAML requests and FAQs

Testing 101

Pricing Update FAQ 2022

Removing a User from Disabled Site and CRM

Support Guide: Escalating Tickets

Client asking for Google Analytics / AdWords help?

Support Guide: Code Installation Requests

Guide for Implementing SPF, DKIM, and DMARC to Address Email Bounce Issues

Third party test accounts

Support Guide: Missing Properties

Importing and Exporting Chrome Search Engines

Emergency Ticket Process

New Customer Implementation Tickets

Support Guide: Property Valuation Emails

New ZD Doc Formatting "Template"

Support Guide: Google Indexing Responses

New Client Process

Creating New Hire Test Accounts

Support Guide: EstateIQ

How To: Update Client Password

CRM Mobile App Info & FAQ

Going Live

WordPress Site Import

What If an Agent Needs to Know his Agent/Office ID?

Real Geeks Referral Program FAQ

Support Guide: Navigating MCP

Zendesk Etiquette for Working with Tickets

How to: Use Zendesk

Remove Website Sign Up Form on Client Websites for Testing (Internal Only)

In-Product Onboarding

Test Sites on Multiple Devices with Browserstack

Support Guide: Troubleshooting Follow Up Boss

Adding Disclaimers

Common Acronyms We Use

Export Website Content for a Leaving Client

Instant CRM Setup Script - Selenium IDE

See more

Board Support

Mapping a new MLS board

Initial Field Mapping

Troubleshooting Image Issues

WebAPI Feed Prefixes

The Many Layers of our Data Pulling Process

Leadscraper

Add a Tycho feed to Rope

One Off Fix For the Dynamic Image Resizing Bug

RG Board Names

Geekbot Commands

Combining MLS boards onto a site

Gansu Notes

Florida MLS Number Prefixes!

Rope Board Numbers Cheatsheet

How our Data Pulling Process works (Part 1).

Naples Clients

Email MLS Board

Combo Board Creation: List of Steps

Adding a Tycho (WebAPI) Feed To Rope

Combining boards (in general)

How our Data Pulling Process works (Part 2)

Troubleshooting listing data

MCP Board Settings Cheatsheet

Custom fields on Navica boards

See more

Domain Changes

What to Do When a Client Requests a Domain Name Change

Reactivate Old Website for Returning Users

Redirect Subdomains

Accounts

Adding/Removing Agents

Billing Procedures for Support

User unable to login?

Support Guide: Troubleshooting Accounts Issues

Resetting Passwords

Account Permissions

Billing Plans

Changes that need security verification

How to Merge Users

User accounts misc

Account tabs

See more

Onboarding

Creating Subdomains

Onboarding Portal Overview

Onboarding Scripts - Standard Onboarding Call

Returning Client Website Unarchival Process

Facebook Ads Manager

Why did my ad get disapproved?

FacebookPixel/Events Troubleshooting

Facebook Tool - Admin Access

Common Facebook Ads Tool Errors

Facebook Ad Tool: Datasets

Sharing a Link from a Facebook Ad

FB Setup for FB Tool

Log Rocket

See more

General

Twilio A2P 10DLC Registration for Sole Proprietors

Elevate your Brand with Brand Boost

Ticket Triage

Twilio A2P 10DLC How to Provision Toll Free Numbers

Traffic Blaster - Internal

Tom Ferry Sales Edge Scripts

Best Practices for Feature Request

Twilio A2P 10DLC Campaign Rejection: Sole Proprietor Incorrect Registration

Twilio A2P 10DLC Registration Process (Internal)

GeekAI Setup

One-On-One Real Geeks Agent Training

Slack Etiquette

Twilio A2P 10DLC Registration Rejections

Instant Live

Slack Channel Descriptions

Follow up best practices

Twilio A2P 10DLC Campaign Rejection: Opt In Information

A2P/Echelon Best Practices and FAQ

See more

DNS Stuff

Launching a GoDaddy domain through Google

Can't Sync DNS in MCP for a new site?

Support Guide: Domain Change Request

Office 365 Break Down

Training Documents

Onboarding - How to take a site live via Go Daddy

Navattic test

Drip Email Stats Explanation

How-to File a Bug Report

Onboarding - Go Live Reach Outs

Onboarding - MLS Approval Reach Outs

Onboarding MCP MX Records

SEO Fast Track and Dynamic Area Pages

Resending Twilio OTPs from Slack

See more

Drip/Workflow

If the admin is having DNS trouble with Drip