Facebook Sharing Debugger
If a client calls having issues with an old picture you can use the Sharing Debugger to see the information that is used when your website content is shared on Facebook, Messenger, and other places.
https://developers.facebook.com/tools/debug/sharing/
1.) Add the URL and then click Debug
2.) You can see when the last time the image was scraped and you can also run a scrape to update the image that is currently displayed