Admin vs Team Leader

Admin: 

- Administer all the leads and agents of a company.

- Can make/unmake other admins.

- Can remove other admins from round robins. 

- Can set up third-party integrations at leadrouter.realgeeks.com.

- Can’t log in as another admin.

Team Leader: 

- Does not have full administrative permissions, but can add agents and reassign leads.

- Can see unassigned leads/leads assigned to others.

- Can log in to agents and team leader users, but cannot log in to admins/site owner accounts.