Reactivate Old Website for Returning Users

Enable the old website

  • In MCP, change the name of the old website, just like you would during a Domain Name Change. https://support.realgeeks.com/hc/en-us/articles/219137097-Changing-Domain-Names
  • If they re-signed up with the same domain name, then add a "1" at the end of the name on the new website in MCP.
  • Keep in mind that the client may want to keep the old domain name or use a new one. Be sure that the desired domain name is applied to the target MCP site profile.
  • Change the Enabled Flag for both sites to enable the old site and disable the new site.
  • Follow the Changing Domain Names instruction to adjust the CRM settings.
  • Verify the Site Owner in the Edit Company page.
  • If they have approval, then go ahead and push the website live.
  • If they don't have approval, then their development site will be at their olddomain.realgeeks.com still.

 Merge Users if they signed up with a different email address.

https://support.realgeeks.com/hc/en-us/articles/217048538-How-to-Merge-Users