Enable the old website
- In MCP, change the name of the old website, just like you would during a Domain Name Change. https://support.realgeeks.com/hc/en-us/articles/219137097-Changing-Domain-Names
- If they re-signed up with the same domain name, then add a "1" at the end of the name on the new website in MCP.
- Keep in mind that the client may want to keep the old domain name or use a new one. Be sure that the desired domain name is applied to the target MCP site profile.
- Change the Enabled Flag for both sites to enable the old site and disable the new site.
- Follow the Changing Domain Names instruction to adjust the CRM settings.
- Verify the Site Owner in the Edit Company page.
- If they have approval, then go ahead and push the website live.
- If they don't have approval, then their development site will be at their olddomain.realgeeks.com still.
Merge Users if they signed up with a different email address.
https://support.realgeeks.com/hc/en-us/articles/217048538-How-to-Merge-Users